Returns & Exchanges
At VIDEOGAMESPLUS.CA, we want you to be completely satisfied with your fashion purchases. If your items don't fit or meet your expectations, you can return or exchange them within 30 days of delivery.
Initiate Your Request
Log into your account portal and select the order containing the items you wish to return to receive a Return Authorization number.
Pack Your Items
Place the unworn items with original tags still attached into their original packaging to ensure they are protected during transit.
Ship the Package
Affix the prepaid shipping label to your package and drop it off at any authorized courier location or scheduled pickup point.
Receive Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing